Empire Today Service: At Your Convenience
Empire Today has an award-winning reputation for customer service and the convenience we offer our customers is key to our success. From the very start of your Empire Today Experience you’ll see the difference. We work on your schedule. You’ll never have to wait for Empire Today to “open for business.” We’re available 24/7 online and by phone. And that’s just the beginning. You’ll be amazed at how fast and easy new carpet, flooring and window treatments can be when the focus is on your satisfaction – and your schedule.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years.
Empire Today Customer Service: Over 1 Million Satisfied Customers
Empire Today has 50 years of experience in building strong customer relationships. They offer free in-home consultations, where an Empire Today sales representative brings samples to a customer’s home so they can see we can ensure customers are choosing the right products for their décor and lifestyle. Empire offers Empire carpet, flooring and window treatments. All of our products come with installation and manufacturer warranties and product care tips. At Empire Today, we constantly work to ensure our customers are satisfied with their product and installation.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years.
Empire Today Customer Satisfaction: Award-Winning Service
World-class service is something that Empire Today prides itself on. Empire has been nominated for and received numerous awards for its world-class service such as the American Business Award in 2008. At Empire, we have ranked at above other top companies for our customer service. This ranking is based upon the level of which our previous customers successfully recommend our business to family and friends. At Empire Today, we pride ourselves on our world-class service and dedication to the customer. These accolades demonstrate Empire Today’s commitment to excellence.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years.
Empire Today Customer Service: Pass it on
Empire Today has over one million satisfied customers who have purchased Empire Carpet, flooring and window treatments. Over the past 50 years, we have learned our customers can be our best advocates as a large part of our business comes from repeat purchases and referrals. Empire Today customers are so pleased with their results, they can’t wait to show off their rooms and tell friends, family and co-workers about their Empire Today experience. We appreciate the compliments, and when it comes to satisfied customers at Empire Today, the more the merrier.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years. Products and styles may vary by Empire service region.
Empire Customer Service: Maintenance and Care Tips
Empire Carpet’s customer service doesn’t end with Empire carpet installation. Our Empire Product Care website offers customers a place to learn how to care for their Empire carpet. Some carpet stains can be removed using a spot cleaning kit. Never scrub or brush a carpet stain - blotting is recommended. You then must vacuum the area after cleaning and always spot test in a separate area before using any product. It is important to review your warranty before using any solvents. Customers can download a printable product care manual from the website. Empire feels it is important we continue to provide world-class service after the job is complete.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years.
Empire Customer Service: How to maintain your Empire Today products
At Empire Today, we know that purchasing installed home improvements is a substantial investment in your home. Our Empire Product Care website helps customers properly care for Empire carpet, flooring, window treatments, and bath and shower liners. Customers are able to download a printable product care manual, which includes maintenance care and product care tips for their Empire Today products. In addition to product care tips, the Empire Product Care website provides customers with a complete view of manufacturer warranties and Empire installation warranties. Empire Today looks forward to helping you maintain your Empire purchase for years to come.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years.
Empire Today Solves Problems: You want a company you can count on
When you’re making an investment in Empire carpet or flooring for your home – Empire Today is the company you can trust. For over 50 years Empire has been satisfying customers with quality name brand products, great prices and award winning service, including professional installation. Empire Today has over one million satisfied customers and the highest rating from the Better Business Bureau (BBB). So, if you want the most value for your money and the best look for your home – count on Empire Today. To learn more about our rating with the BBB, please visit our Empire Today BBB Reliability Report on the BBB website.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years
Empire Customer Service: Easy Shop-at-Home Convenience
Ready to finally start those home improvement projects but don’t have time to shop around at a retail store? Empire Today offers convenient shop-at-home service for carpet, flooring and window treatments, at no cost or obligation to you. We offer free in-home estimates where we bring samples directly to your home so you can see how they look with your existing décor. At Empire Today, we believe it is important for customers to view products at home where they will be used. As well, many of our products are available to be installed the next day. Empire Today realizes that our customers lead busy lives and with our shop-at-home service we try to make the home improvement process as convenient and unproblematic as possible.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years.
Empire Today Solves Problems: We couldn’t have said it better
Empire Today customers are amazed at how easy and affordable beautiful new Empire carpet can be. That’s because the entire Empire Today experience is focused on complete customer satisfaction. Every aspect, from your initial call through the inspection of your professional installation, is designed to meet, and hopefully exceed, your expectations. Jeffrey C. from California was so impressed; he expressed his satisfaction down to the details.
“Empire Today has exceeded their advertised promise of quality, price, and exceptional customer service.
In-Home Consultation: Our in-home consultant was on time (called ahead and was actually early) for the appointment. He was polite, professional and gained our trust as he explained each flooring option. When it came to pricing he extended himself to ensure we received the lowest price possible. It was as if he was buying the carpet for his own home. Our in home consultation ended at 8pm and next day installation was scheduled. Normally I would not expect next day delivery of anything unless set up by noon or 1pm at the latest. But not so with Empire Today; even at 8pm we were assured that we were able to schedule next day installation.
Installation: The installation team arrived early in the morning with all the right equipment and the huge roll of carpet. They quickly and quietly went to work removing the old and preparing the surface for new pad and carpet. They worked all day without a break, magically creating and cutting with precision to minimize and match invisible seams. Clean up was quick and a final joint inspection was conducted to ensure we were satisfied with the work.
Summary: I rate Empire Today 10 out of 10 in every category.
I highly recommend Empire Today. When I have flooring needs in the future there is only one phone call I will make and that is to Empire Today.”
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years.
Empire Today Customer Service: Quality, name-brand products
Are you looking for a home improvement and home furnishing company that offers world-class service and quality, name-brand products? Look no further than Empire Today, where we carry products from leading manufacturers. Empire carpet, flooring and window treatments are selected for their quality of construction, durability and fashionable appearance among other important characteristics. Our ever-expanding line of quality home products makes it easier and faster for you to improve the look and value of your home.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years.
Empire Today Customer Service: Provides information on your product
Empire Today offers many ways for you to learn how to become an expert on caring for your product. Empire Today provides customers with plenty of information on how to maintain their new Empire carpet, flooring and window treatments. During the installation of your Empire product, professional installers are able to answer any questions or concerns you have about your Empire product. The support you receive from Empire Today does not end here. Empire Today’s online information center offers tips about how to care for and maintain your Empire carpet, flooring and window treatments. You can also find information on Empire Today product maintenance such as cleaning tips, things to avoid and how to care for your new products. Empire Today’s goal is to build customers for life and to be your convenient and trusted partner for all your home improvement and home furnishing needs.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years.
Empire Today’s Service: Better Business Bureau Accredited Business
Empire Today was recently elevated to an A+ rating from the Better Business Bureau (BBB) from an “A” rating awarded in 2009. Ratings with the BBB are based on a company’s ability to resolve customer complaints and issues in a timely and efficient manner. “The A+ rating further solidifies Empire’s leadership in the installed Carpet and Flooring industry,” said Steve Silvers, chief executive officer for Empire Today. “Customers are the core of our business. For over 50 years, Empire has been dedicated to offering quality products and world-class service. The BBB continues to serve as a strong resource in helping consumers better understand our overall commitment to service.” At Empire Today, we believe customers are the core of our business and that world-class service will help us in building customers for life.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years.
Empire Today Customer Service: World-class service comes with experience
Empire Today has been a leading provider of installed home improvements and home furnishings for over 50 years. Empire Today was founded in 1959 and has grown from a small family-owned Chicago business into one of the country's leading providers of installed home furnishings and home improvements. Empire Today provides superior service, next day installation, quality products at great prices and world-class customer care to more than 35 major metropolitan areas in the United States. With 50 years of experience, Empire Today knows how to provide world-class service and has to over one-million satisfied customers.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years.
Empire Today Solves Problems: Shop-at-home, a convenient alternative
Empire Today offers a convenient shop-at-home service. Katherine G., from California says:
“I called Empire Today because I was too busy to shop around and do the usual price comparisons for the carpet I wanted to purchase. I was pleasantly surprised at the prices and vast selection of carpets. The Empire sales representative came to my home and showed me the types of carpet I was looking for. It saved me time in figuring out what I wanted. My Empire sales representative was very helpful in assisting me to make a selection that fit my budget, without compromising on the quality I was looking for!
Empire’s professional installers came next day and the carpet installation was prompt and efficient. My rooms were left neat and clean.
The carpet looks great and I will definitely call Empire Today again. It was the easiest shopping I have ever done!”
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years.
Empire Customer Service: We want your feedback!
At Empire Today we encourage our customers to provide us with feedback on your Empire Today Service experience. We want to hear your feedback on your overall Empire Today experience, from our customer service representatives and sales representatives to your Empire professional installers. Empire Today is devoted to providing its customers with world-class service because they are the core of our business. We use the information you provide us to better serve you in the future. It is important to listen to our customers to serve your right away and to provide you with excellent customer service. At Empire Today, your satisfaction is our satisfaction.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years.
Empire Today Customer Service: Award-winning customer care
Empire Today is dedicated to providing quality, name-brand Empire carpet, flooring and window treatment products and world-class service to more than 35 markets in the United States. Empire Today is proud to have been recognized by some of the industry’s most prestigious awards for customer service and business ethics. Empire Today has received the 2009 Torch Award Winner for Customer Service: Atlanta Better Business Bureau, 2008 American Business Award Finalist - Best Overall Company , 2008 American Business Award Winner - Best Customer Service Organization, 2006 and 2008 Torch, Award Winner for Marketplace Ethics from the Better Business Bureau serving Chicago and Northern Illinois, 2008 Angie's List Super Service Award – Orlando and the 2007 American Business Award Finalist. As well, Empire Today was recently elevated from an ‘A’ to an ‘A+’ rating by the Better Business Bureau for our world-class service. The BBB Grading System assigns letter grades ranging from A+ to F to local businesses. The letter grades replace the less-detailed rating system of “satisfactory” or “unsatisfactory” and represent the BBB's degree of confidence that the business is operating in a trustworthy manner and making good faith efforts to resolve customer concerns. The BBB's proprietary ratings formula takes into account 17 weighted factors, using objective information and actual incidences of business behavior that have been verified and evaluated by BBB professionals. At Empire Today, your satisfaction is our satisfaction.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years.
Empire Today Solves Problems: Customer Satisfaction is Key
“I needed carpet and vinyl replacement in a hurry so I emailed Empire Today. They scheduled an in-home estimate at my request two days later. The sales representative was courteous and sensitive to my needs. They showed me several samples so I could select my choice. It needed Empire to complete my carpet installation the next day because I had visitors arriving from out of town in three days. We realized we had some financial issues after Empire business hours, but our sales representative was able to get them figured out for us so we could set our installation dates quickly. The most impressive part of this transaction was our sales representative’s determination to accomplish my requests thoroughly and to my satisfaction. They were diligent and professional throughout all aspects of the order. Thank you to our Empire sales representative. You saved my day.”
Deanna B. from California explains her experience. At Empire Today, we are committed to providing our customers with world-class service throughout their Empire experience.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years. Products and styles may vary by Empire service region.
Empire Today Solves Problems: Customer-focused sales representatives
At Empire Today, we are dedicated to providing customers with world-class service from start to finish. Cydney M. from Washington explains her experience.
“I am impressed with Empire Today. Everything from start to finish was done professionally. The Empire sales representative brought samples out, called beforehand, and arrived before the time of the appointment. Empire’s sales representative was very customer focused and explained in detail what to expect on the day of installation. The installers arrived early and were professional. The made sure we were completely satisfied. My husband and I love the carpet. Empire Today has already ensured business for our next project. Thank you for making our installation day great.”
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years.
Empire Today Solves Problems: Our qualified sales representatives and professional installers are dedicated to our world-class service
Diane C., from Michigan describes her Empire Today experience with Empire Carpet.
“Buying our carpet from Empire was the best thing we ever did for ourselves and our home. We needed to redo the carpet in our entire house and I was dreading all the work involved with such an effort. Empire could not have been more accommodating. Our sales representative gave us a good price and when they saw the amount of carpet we needed, he upgraded our carpet and pad for only a couple hundred dollars. Our installers were the most courteous and proficient carpet layers. They worked with my schedule and they even followed weather patterns to ensure we would do the installations on sunny days so we could put furniture outside. They would call me and advise me to days he thought feasible but always left it up to me to pick the day. I have to say I have never received such qualified support and cooperation from a home improvement company before. They did a fantastic job and there were no seams anywhere. I love waking up to this glorious carpet everyday and I would never hesitate to use Empire again and for my next phase for window treatments, kitchen and foyer flooring. Thank you Empire, you have great people in all areas of your company!”
During your Empire Today free in-home estimate, one of our qualified sales representatives will arrive at your home to show you samples, allow you to match the samples with your existing décor, measure and give you a fully installed price to give your home a new look. Our sales representatives and professional installers are committed to providing you with world-class service throughout your Empire Today experience, working within your budget and needs.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years. Products and styles may vary by Empire service region.
Empire Today Customer Service: Customers are the core of our business
Throughout the Empire Today process, we focus on providing our customers with world-class service. First, we offer a shop-at-home service where we give you a free in-home estimate and the convenience of being able to match our Empire carpet, flooring and window treatment products to your décor. Then, our Empire Today professional installers can complete the professional installation of your Empire carpet, flooring or window treatments. After the installation process, Empire Today is always available to help by using our click-to-call option on the Empire Today website at www.empiretoday.com, sending an email through our online customer satisfaction center or if you prefer the phone you can call us at 800-588-2300. At Empire Today, we are dedicated to building customers for life and we are always here to help.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years. Products and styles may vary by Empire service region.
Empire Today Solves Problems: Quality, name-brand products at great prices and qualified sales representatives committed to our world-class service
Kate G. from California says:
“It was so easy to get a great deal without the hassle!
I called Empire Today because I was too busy to shop around and do the usual price comparisons for the carpet I wanted to purchase. I was pleasantly surprised at the prices and vast selection of carpets. An Empire Today sales representative came to my home and showed me the types of carpet I was looking for. Not only did I save time in finding what I wanted, I also received a great deal on the carpet! The sales representative was very helpful assisting me in making a selection that fit my budget, without compromising the quality I was looking for!
The two installers came the next day and were prompt and efficient installing my carpet. The rooms were left neat and clean. The carpet looks great and I definitely will call Empire Today again. It was the easiest shopping I have ever done!”
At Empire Today we offer a variety of quality, name-brand Empire Carpet products at great prices. Our qualified Empire Today sales representatives are committed to building customers for life by providing you with our world-class service throughout your Empire Today experience.
Empire Today LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years. Products and styles may vary by Empire service region.
Empire Today Solves Problems: Qualified sales representatives and professional installations
Brian W., from Massachusetts explains his Empire Today experience with Empire Carpet.
“My wife and I just purchased a new home and chose Empire Today to install our carpet. After a quick five minute phone call with a live and friendly operator, we were able to schedule an appointment. The sales representative came on time, was very professional and came with samples. They were accommodating of our work schedules and we were able to schedule installation within a couple days. The installers did a fantastic job. We were worried since we just painted, they might scuff the walls but they were very careful and everything was clean and perfect. I will recommend Empire Today to all of my friends and family. Thank you!”
Empire Today provides world-class service throughout your Empire Today experience. In addition to Empire Carpet, we provide Empire flooring and Empire Today window treatments. All of our Empire carpet, flooring and window treatment installations are completed by our Empire Today professional installers.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years. Products and styles may vary by Empire service region.
Empire Today Solves Problems: Our qualified sales representatives and professional installers are dedicated to our world-class service
Diane C., from Michigan describes her Empire Today experience with Empire Carpet.
“Buying our carpet from Empire was the best thing we ever did for ourselves and our home. We needed to redo the carpet in our entire house and I was dreading all the work involved with such an effort. Empire could not have been more accommodating. Our sales representative gave us a good price and when they saw the amount of carpet we needed, he upgraded our carpet and pad for only a couple hundred dollars. Our installers were the most courteous and proficient carpet layers. They worked with my schedule and they even followed weather patterns to ensure we would do the installations on sunny days so we could put furniture outside. They would call me and advise me to days he thought feasible but always left it up to me to pick the day. I have to say I have never received such qualified support and cooperation from a home improvement company before. They did a fantastic job and there were no seams anywhere. I love waking up to this glorious carpet everyday and I would never hesitate to use Empire again and for my next phase for window treatments, kitchen and foyer flooring. Thank you Empire, you have great people in all areas of your company!”
During your Empire Today free in-home estimate, one of our qualified sales representatives will arrive at your home to show you samples, allow you to match the samples with your existing décor, measure and give you a fully installed price to give your home a new look. Our sales representatives and professional installers are committed to providing you with world-class service throughout your Empire Today experience, working within your budget and needs.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years. Products and styles may vary by Empire service region.
Empire Today Customer Service: Customers are the core of our business
Throughout the Empire Today process, we focus on providing our customers with world-class service. First, we offer a shop-at-home service where we give you a free in-home estimate and the convenience of being able to match our Empire carpet, flooring and window treatment products to your décor. Then, our Empire Today professional installers can complete the professional installation of your Empire carpet, flooring or window treatments. After the installation process, Empire Today is always available to help by using our click-to-call option on the Empire Today website at www.empiretoday.com, sending an email through our online customer satisfaction center or if you prefer the phone you can call us at 800-588-2300. At Empire Today, we are dedicated to building customers for life and we are always here to help.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years. Products and styles may vary by Empire service region.
Empire Today Solves Problems: We help resolve any questions or concerns
Megan O., from California says:
“We had a great experience with Empire Today. They installed Berber carpet in one room and blinds in the living room and guestroom. We are extremely pleased with the quality of the Berber for the price compared to the carpet we looked at from other places. We had a problem with one of the three panels of blinds on the larger window and with the ones in the living room being slightly crooked and they came out immediately to investigate the problem and ended up reordering the full set of three blinds and just installed them differently to account for our crooked window which fixed the problem and now they look great. This company has been on the ball from day one and they are very prompt and always call when they say they will. I highly recommend them and we will definitely use them again.”
At Empire Today, customers are the core of our business and we are dedicated to providing them with world-class service before, during and after the professional installation of their Empire carpet, flooring or window treatments. We provide them with the same quality name-brand products found in retail stores and from interior designers. At Empire Today we build customers for life through our world-class service and by offering our customer quality, name-brand products at great prices.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years. Products and styles may vary by Empire service region.
Empire Customer Service: Years of experience
Empire Today was founded in 1959 and has grown from a small family-owned Chicago business into one of the country's leading providers of installed home furnishings and home improvements. Empire Carpet was founded by entrepreneur Seymour Cohen over 50 years ago but at the time was started as Empire Plastic Covers. Prompted by growing customer requests, Cohen decided to expand its product line and in 1965, Empire Plastic Covers added carpet to the product line and changed the name to Empire Home Services. Over the years, the Empire product line and national presence grew even more and the name was changed to Empire Carpet. Then, in mid-2000 the company adopted the name Empire Today. One thing that has remained the same throughout the different changes of name, however, is a dedication to providing our customers with world-class service and quality, name-brand Empire carpet, flooring and window treatments at great prices. Empire Today now services more than 35 markets in major metropolitan areas of the United States.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years. Products and styles may vary by Empire service region.
Empire Today Solves Problems: Qualified sales representatives are committed to building customers for life
Dawna B., from California explains her Empire Today experience with Empire Carpet.
“We are so happy with our carpet! This is our second installation and the sales representative who helped us with installing carpet in our first two bedrooms, beat the first bid we received from another company and was able to install the next day! We did not have to lift a finger and they did it all and did a great job. We requested the same sales representative for our second installation and they came right away. The second installation went very smoothly as well. At the last minute, we had to put a hold on our installation because construction in our house was delayed, but there were no hassles. When we called for a new installation date we could not get through because of a promotion Empire Today was running so we called the same sales representative directly and they had installers there the next day! Once again, perfect! I will definitely call our sales representative back for my living room and family room next.”
Our qualified Empire Today sales representatives are committed to building customers for life through our world-class service. Empire carpet installation is completed by our professional installers and we offer next day installation on many of our Empire Carpet options. Your satisfaction is our satisfaction.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years. Products and styles may vary by Empire service region.
Empire Today Customer Service: Convenience and savings
Empire Today has been a leading provider of installed home improvements and home furnishings since 1959 with over one million satisfied customers. Empire Today provides the same quality, name-brand products available in retail stores and by interior designers but we have no retail outlets. Instead, we provide a convenient shop-at-home service to save you the time and money required to travel to a retail store and we schedule your in-home estimate to fit your schedule. During your Empire Today in-home appointment one of our qualified sales representatives will show you samples, allow you to match them with your existing décor, measure and give you the fully installed price for your home’s new look. They will also discuss our financing options, like one year financing with approved credit and schedule your installation. Empire Today offers next-day installation on many of our in-stock Empire carpet, flooring and window treatments. At Empire Today we are dedicated to providing world-class service throughout your Empire Today experience because we are committed to building customers for life.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years. Products and styles may vary by Empire service region.
Empire Today Solves Problems: From our useful Empire Today website and qualified sales representatives, to our professional installers
Am J., from California describes his Empire Today experience with his purchase of Empire Carpet.
“My personal experience with Empire Carpet was what I expected and more. I submitted the requested information through a very user friendly website, and this was a good start. Our sales representative also came well before our scheduled appointment and they were a great representation of this company. The sales representative’s down to earth manner, knowledge base and experience were helpful.
During our installation, the installers displayed the utmost professionalism and respect. The job was done in a timely manner and the end result of superb quality-outstanding. I will definitely be contacting Empire and our sales representative for future services.”
Empire Today is dedicated to providing world-class service throughout the entire Empire Today process. From our useful Empire Today website www.empiretoday.com to our qualified sales representatives and professional installers, we are committed to building customers for life.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years. Products and styles may vary by Empire service region.
Empire Today Solves Problems: Free in-home Estimates and next-day installations
Alison B., from California explains her experience with Empire Today for the professional installation of her Empire Carpet.
“We had the best experience with Empire.We had a free in-home estimate with a nice sales representative on a Saturday who really took time to cater to my questions and concerns. We scheduled to have the carpet installed that following Tuesday. I did shop around, and no other place was able to install next-day.
The carpet is now installed and looks fabulous. We couldn't be happier and I would definitely recommend Empire to everyone I know!
Thank you Empire!”
Empire Today offers convenient, Free In-Home Estimates where one of our qualified sales representatives will arrive at your home to show you samples so you can match the samples with your existing décor. Then, they will measure and give you the fully installed price for your home’s new look. Our qualified sales representatives and professional installers are committed to providing quality, name-brand Empire Carpet and Empire Today world-class service to our customers.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years. Products and styles may vary by Empire service region.
Empire Today Customer Service: Same quality, name-brand products as in retail stores and by interior designers
Traveling to a retail store for your home improvements and home furnishings may be a hassle. Empire Today offers the same quality, name brand Empire carpet, flooring and window treatments available in retail stores and by interior designers. During our convenient shop-at-home appointment, one of our qualified Empire Today sales representatives will arrive at your home with samples, allow you to match them with your existing décor, measure and give you the fully installed price for your home’s new look. This saves you the time of traveling to a retail store and allows you to choose from a wide variety of quality, name-brand Empire carpet, flooring and window treatments, all in the comfort of your own home. You will receive one-on-one attention during your Empire Today shop-at-home appointment you may not otherwise be given at a retail store and one all-encompassing price for your home improvements.
All of our Empire carpet, flooring and window treatment installations are performed by our Empire Today professional installers. Our qualified sales representative and professional installers are committed to building customers for life by providing you with our world-class service throughout your Empire Today experience.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years. Products and styles may vary by Empire service region.
Empire Today Customer Service: Years of experience
Empire Today has been a leading provider of installed home improvements and home furnishings for over 50 years with one million satisfied customers. Empire Today began as a private, family-owned business in 1959, and was founded in the Chicagoland area by Seymour Cohen in 1959. At the time, the name was Empire Plastic Covers and it was run from a small office space. Cohen decided to expand the product line in response to growing customer demand, and in 1965 Empire Plastic Covers changed its name to Empire Home Services, adding carpet to their product line As Empire’s product line grew, so did the company’s national presence and the name was changed to Empire Carpet. In September 2003, the company adopted the name Empire Today. With years of experience and a dedication to providing our customers with world-class service throughout their Empire Today experience, we are building customers for life.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years.
Empire Today Customer Service: A history of growth and satisfaction
Empire Today was founded in 1959 and has grown from a small family-owned Chicago business into one of the country's leading providers of installed home improvements and home furnishings. Empire Plastic Covers was found in 1959 by entrepreneur Seymour Cohen and it was a private, family-owned business in a small Chicagoland office space. In 1965, he decided to expand his product line to include carpet due to growing customer request and changed the name to Empire Home Services. As the product line grew even more, the company became Empire Carpet. The name Empire Today was eventually adopted in early 2000. Empire Today provides the same quality, name-brand Empire carpet, flooring and window treatments found in retail stores and by interior designers. As Empire Today, we are committed to building customers for life through our world-class service in over 35 major metropolitan markets. We have been a leading provider of installed home improvements and home furnishings for over 50 years with over one million satisfied customers.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years. Products and styles may vary by Empire service region.
Empire Today Solves Problems: Building customers for life through our world-class service
Carol L., from Washington says:
“I had used Empire Today a few years back and was extremely pleased with the sales associate and work crew. Unfortunately, I recently had a flood in my home which caused significant damage to many areas of my home which and all of my floors needed to be re-done. Of course I knew I would hire Empire do the job again based on my previous pleasant experience and the fair price I was quoted to do the job. Again, I was not disappointed. My sales representative was friendly, very knowledgeable and helped me make a flooring decision based on their visual expertise. They were right on. The floor color and style they recommended matched everything in my home perfectly. I also had another fabulous installation team. They were punctual, neat and very respectful of my home. I would use them again and would without a doubt recommend this flooring company to others!”
At Empire Today, our qualified sales representatives and professional installers are committed to building customers for life by providing you with our world-class service throughout your Empire Today experience. Customers are the core of our business and your satisfaction is our satisfaction.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years.
Empire Today Customer Service: Keeping a home cleaning kit for your Empire Carpet
Removing spots from your carpet can be time consuming. Empire Carpet recommends keeping a carpet cleaning kit in your home handy for the next time you incur a stain. It is not recommended that you use any household products containing chemicals that could permanently damage your Empire Carpet. On our Empire Carpet product care site at www.empiretoday.com, you can find more information on what should be in your Empire Carpet cleaning kit and how to properly care for and maintain your Empire Carpet product by developing a regular maintenance schedule. These recommendations can help you maximize the life of your purchase. In addition to providing care and maintenance details, you can also conveniently view Empire Carpet warranty information. At Empire Today, customers are the cornerstone of our business and we are committed to providing you with world-class service throughout your Empire Today experience.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years. Products and styles may vary by Empire service region.
Empire Today Customer Service: Quality, name-brand Empire Carpet to suit any need
There may be many different qualifications you have about how to carpet your home. Empire Today offers a variety of quality, name-brand Empire Carpet options for you to choose from. We offer texture, plush, frieze, Berber and loop carpet in a wide selection of styles and colors to match any home’s décor. If you are looking to carpet your living areas or bedrooms, texture or plush carpets from Empire Today may be great options. Texture from Empire Carpet is suitable for the entire home, is great for casual or formal rooms and reduces noise levels. Plush from Empire Carpet is a soft, luxurious and fashionable carpet choice that is perfect for living rooms, dining rooms, bedrooms or other private areas. If you are looking for an Empire Carpet to suit high-traffic areas in your home or elsewhere, you may decide a frieze, Berber or loop carpet from Empire Today is right for you. Frieze from Empire Carpet is an attractive yet practical Empire Carpet solution. Its tightly-twisted, durable surface fiber offers a nubby look that is not only distinctive, but is easy-to-clean and crush-resistant against footprints and vacuum marks. This Empire Carpet is available in a variety of colors, densities and fiber types. Berber from Empire Carpet is a resilient, long-lasting, versatile choice that works with many types of home décor. Its tight loop construction offers extra durability and also conceals footprints and vacuum marks. Loop carpet from Empire Today is resilient and durable as well, and is perfect for informal areas such as basements, offices and children’s playrooms. Loop carpets are built-to-last and should be the first carpet on the list for anyone looking for a carpet that offers fashion and longevity. Empire Today offers the same quality, name-brand products offered in retail stores and by interior designers.
Schedule a free in-home estimate today with one of our qualified Empire Carpet sales representatives and they will come to your home to show you samples, help you match them with your existing décor, measure and give you the fully installed price for your Empire Carpet. All of our Empire carpet installations are performed by our professional installers. Find the perfect carpet to suit your needs and your home today with Empire Carpet!
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years. Products and styles may vary by Empire service region.
Empire Today Customer Service: Evolution from Empire Carpet to Empire Today
You may not be familiar with the name Empire Today but you are probably familiar with the name Empire Carpet. Empire Today LLC became the company’s namesake in 2003 but it is historically known as Empire Carpet. Seymour Cohen founded Empire Plastic Covers, a private and family-owned Chicagoland business, from a small office space in 1959. He decided to expand his product line due to growing customer request and in 1965 Empire Plastic Covers became Empire Home Services, adding carpet to their line. As the product line and the company’s national presence grew even more over the years, the company name was changed to Empire Carpet. Empire Today is currently a leading provider of installed home improvements and home furnishings to over 35 markets in the United States with one million satisfied customers. They are dedicated to building customers for life through their world-class service.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years.
Empire Today Solves Problems: Free in-home estimates and world-class service from our qualified sales representatives and professional installers
Christian and Anjanette N., from California explain their Empire Today experience with Empire Carpet.
“Our experience with Empire could not have been better. Our sales representative was polite, professional, friendly, knowledgeable, patient and accommodating during our in-home appointment. Our installers arrived right on time. They were friendly, helpful and worked quickly and professionally. In just five hours, my home looked better than I ever remember it looking. I will definitely recommend Empire to all my friends and family."
During your Empire Today free in-home estimate one of our qualified Empire Carpet representatives will arrive at your home to show you samples, help you match them with your décor, measure and give you the fully installed price for your Empire Carpet. Our qualified Empire Carpet sales representative and professional installers are committed to building customers for life by providing our customers with world-class service throughout your Empire Today experience.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years. Products and styles may vary by Empire service region.
Empire Today Solves Problems: Qualified, helpful sales representatives and next day installations
Sal S., from California explains his Empire Today experience with Empire Carpet.
“Our experience with Empire was truly a positive one. Our sales representative was friendly, courteous, and professional. They gave us a fantastic deal on carpet installation. We negotiated and received more than 60% off the retail price on high quality carpet. Our sales representative answered all of our questions patiently with no attitude, explained the installation process and clearly communicated the warranty information. They ensured that our carpet would be installed the following day and it was! The installers were courteous and helped us move the furniture at no extra cost.
My wife and I highly recommend using Empire Carpet for your carpet needs.”
Our qualified Empire Carpet sales representatives are dedicated to providing you with world-class service throughout your Empire Today experience. We offer next day installations on most of our in-stock Empire Carpet products. All of our Empire Carpet installations are performed by our professional installers. We are committed to building customers for life because customers are the cornerstone of our business.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years. Products and styles may vary by Empire service region.
Empire Today Solves Problems: Free in-home estimates with qualified sales representatives and professional installers create a world-class Empire Today experience
Dara L., from California explains her Empire Today experience with Empire Carpet.
“I wanted to thank Empire for a nice experience. I phoned for an in-home estimate and our sales representative was on time, professional and kind. It is obvious they cared about how each account was serviced from start to finish. We selected a carpet and a date to install, and it happened just like the advertisements said. The installers arrived on time and worked like a fine tuned group. They moved furniture with care as well and replaced it when they were finished. From the first contact with our sales representative to the completion of our carpet installation process, it was a nice experience with Empire. They went the extra mile. Now I am interested in having some window treatments installed since this has been such a positive experience.”
We offer free in-home estimates where one of our qualified Empire Today sales representatives will help you match samples directly with your décor, measure and gives you the fully installed price for your Empire Carpet. Our qualified Empire Carpet sales representatives and professional installers are dedicated to building customers for life by providing you with world-class service throughout your Empire Today experience. Your satisfaction is our satisfaction.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years. Products and styles may vary by Empire service region.
Empire Today Solves Problems: It’s a smooth, world-class experience with our qualified sales representatives, professional installers and great prices
Amy and Joe M., from California explain their Empire Today experience with Empire Carpet.
“Thank you Empire! It was such a smooth process, from our initial consultation regarding price and style to our carpet installation 15 hours. The entire Empire staff was extremely professional and did an outstanding job. It was amazing to see how carefully the installation team handled our furniture, moving it from room to room in our relatively small home. Looking back, I cannot believe we debated getting new carpet for so long. I highly recommend Empire if you want a job well done, by a professional team for a great price. Thank you Empire!”
Our Empire Carpet qualified sales representatives and professional installers are committed to providing you with world-class service throughout your Empire Today experience. We offer quality, name-brand Empire Carpet at great prices and next day installation on many of our in-stock Empire Carpet products. At Empire Today, customers are the core of our business and your satisfaction is our satisfaction.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years. Products and styles may vary by Empire service region.
Empire Today Solves Problems: Your satisfaction is our satisfaction
Walt V., from North Carolina explains his Empire Today experience with Empire Carpet.
“This was a very pleasant experience. Our sales representative took plenty of time to explain our options and different grades on carpet. They were very knowledgeable and on time.
The installers showed up and they were very neat and took the time to make sure the job was done to my satisfaction. They took about five hours from start to finish.
The carpet looks great. Please give them all a big pat on the back for a job well done!”
Our qualified Empire Carpet sales representatives and professional installers are dedicated to providing you with world-class service throughout your Empire Today experience. We offer professional installation on all of our Empire Carpet products. At Empire Today, customers are the cornerstone of our business and your satisfaction is our satisfaction.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years. Products and styles may vary by Empire service region.
Empire Today Customer Service: Convenient shop-at-home service in the busy summer months
Summertime can be some of the busiest months of the year! You may have many events or activities going on such as graduation parties, weddings, sports events or barbecues. If you are looking to make home improvements this summer, Empire Today offers shop-at-home convenience. You can choose from a variety of our quality, name-brand Empire carpet, flooring and window treatments, all in the comfort of your own home! Our shop-at-home service saves you the time and hassle of traveling to multiple home improvement stores, allows you to match samples directly with your home’s lighting and décor, and provides you with one all-encompassing price.
Empire Today also provides our customers with the same quality, name-brand Empire carpet, flooring and window treatments available in retail stores and by interior designers. During your in-home appointment, one of our qualified Empire Today sales representatives will assist you in matching samples with your home, will measure and give you the fully installed price for your home improvements. Experience our world-class service and finish those home improvements this summer when you schedule a convenient shop-at-home appointment with Empire Today!
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years. Products and styles may vary by Empire service region.
Empire Today Solves Problems: Great prices, qualified sales representatives and quick, professional installations
Marisa B., from North Carolina explains her Empire Today experience with Empire Carpet.
“When my husband and I decided to re-carpet the family room two years ago, we decided upon Empire because their prices could not be beat. In addition to great new carpet, we were both pleasantly surprised to receive such quick and professional service! When the time came to replace the upstairs carpet, naturally we chose Empire and were please once again with the results. The sales representative came to our house and did their very best to fit the carpet into our budget and it was installed in less than 24 hours! I would highly recommend Empire Today.”
At Empire Today, we are committed to offering our customers quality, name-brand Empire Carpet at great prices. We offer quick, professional installations on all of our Empire Carpet products. Our qualified Empire Carpet sales representatives and professional installers are dedicated to providing you with world-class service throughout your Empire Today experience. Your satisfaction is our satisfaction.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years. Products and styles may vary by Empire service region.
Empire Today Customer Service: World-class service paired with years of experience
Empire Today is committed to providing our customers with world-class service and we have been a leading provider of installed home improvements and home furnishings for over 50 years. We service over 35 metropolitan markets in the United States. Empire Carpet was founded in 1959 by entrepreneur Seymour Cohen as Empire Plastic Covers, a private and family-owned business in the Chicagoland area. He decided to expand the company product line to include carpet and in 1965 the name became Empire Home Services. As the years passed, our national presence and product line continued to grow and the name was changed to Empire Carpet. In 2003, the company adopted the name Empire Today. Now we provide the same variety of quality, name-brand Empire carpet, flooring and window treatments available in retail stores and by interior designers. Our qualified sales representatives and professional installers are dedicated to building customers for life by providing you with our world-class service throughout your Empire Today experience.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years. Products and styles may vary by Empire service region.
Empire Today Solves Problems: Great prices, qualified sales representatives and next day installations
Jeanne W. from California explains her Empire Today experience with Empire Carpet.
“I have watched the commercials for a while and wondered if they were accurate. Would the price be good? Would they really install next day? I am so very pleased to say they came through on both counts. The sales representative was very good. During our in-home appointment, they really listened to what we wanted and looked for a way to make it work. They were even here at the next morning to install. Our carpet came out beautifully and I could not be more pleased. It was a great experience and I would recommend them highly.”
Empire Today is dedicated to providing our customers with quality, name-brand products at great prices and next day installations on many of our in-stock Empire Carpet. All of our Empire carpet installations are completed by our Empire Today professional installers. Our qualified Empire Today sales representatives are committed to providing you with our world-class service throughout your Empire Today experience.
Empire Today, LLC, also commonly known as Empire Carpet, has been a leading provider of installed home improvements and home furnishings for over 50 years. Products and styles may vary by Empire service region.
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