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spot & spill removal

Cleaning Guide

(Note:  Try each step individually and in order, only moving to the next step if the previous one is unsuccessful)

Stain

Step 1

Step 2

Step 3

Alcoholic Beverages

1

2

N/A

Bleach

1

11

N/A

Blood

1

2

N/A

Butter

4

2

N/A

Candle Wax

9

4

N/A

Chewing Gum

5

4

N/A

Chocolate

4

2

N/A

Coffee

1

2

6

Cola Drinks

1

2

N/A

Cooking Oil

4

2

N/A

Cream

2

4

N/A

Egg

2

11

N/A

Excrement

2

3

11

Floor Wax

4

2

N/A

Fruit Juice

1

2

N/A

Furniture Polish

4

2

N/A

Gravy and Sauces

7

2

N/A

Ink (Ballpoint)

8

2

N/A

Ink (Felt Tip)

4

2

 N/A 

Lipstick

4

2

  N/A

Milk

2

4

 N/A 

Mustard

2

 N/A 

  N/A

Nail Polish

11

4

 N/A 

Oil and Grease

4

2

 N/A 

Paint (Oil)

11

4

 N/A 

Paint (Acrylic)

1

2

 N/A 

Rust

6

11

 N/A 

Salad Dressing

2

4

 N/A 

Shoe Polish

4

2

 N/A 

Soot

10

4

 N/A 

Tar

11

4

 N/A 

Tea

1

2

6

Tomato sauce

7

2

 N/A

Urine (Fresh)

1

2

3

Urine (Old Stain)

11

  N/A

 N/A

Vomit

2

3

6

Wine

1

2

6

Unknown Material

4

2

 N/A 


Stain Removal Methods
 

1. Cold water
 

2. One teaspoon of wool detergent with one teaspoon of white vinegar and one liter of warm water
 

3. Clear household disinfectant
 

4. White spirits, available from hardware stores (use only on dry Carpet)
 

5. Chill with ice cubes in a plastic bag (pick or scrape off gum)
 

6. Mix 1/3 cup of white vinegar with 2/3 cup of water
 

7. Warm water
 

8. Surgical alcohol
 

9. Place absorbent paper over wax and apply hot iron to paper. The wax will melt and be absorbed by the paper.
 

10. Vacuum clean
 

11. Seek assistance from a professional carpet cleaner


The following are also recommended cleaning agents for wool Empire Carpet spot removal. Always pre-test a cleaning agent in an inconspicuous place, such as under a piece of furniture or in the corner of a room, to ensure that it does not remove color.
 

• Detergent Solution: Mix one teaspoon of clear dishwashing liquid or detergent powder (containing no bleaches or strong alkalies) with a cup of warm (not hot) water. This solution must be well-rinsed with clear water.


WARNING: Some chemicals are hazardous (corrosive, flammable, toxic, etc.) and should be used with great care, strictly in accordance with their use and safety instructions.

Don’t apply solvent-containing products to bonded Carpet (defined as Carpet that is not tufted or woven, but where the pile is bonded to the backing). When applying solvent-containing products to Empire Carpet, ensure that you work in a well-ventilated area.

Don’t apply stain repellent treatments that contain any silicone because they tend to accelerate Carpet soiling. (Some Carpet manufacturers do not accept responsibility for complaints where these treatments have been used.)